2025 / 003 Enterprise Ireland has a provision for the design, implementation and ongoing support and maintenance of a CRM Platform

Description du marché

Enterprise Ireland invites tenders for the establishment of a framework agreement for the design, implementation and ongoing support and maintenance of a CRM Platform as an overall Client Engagement Solution for Enterprise Ireland’s Service Delivery Transformation Programme. The scope of the framework will include a phased delivery model (Phase 1, 2, 3). The Initial Call off Contract(s) will cover Phase 1 for which the business requirements will be clearly defined as part of this Competition. Phase 2 and Phase 3 will be delivered via subsequent Call-off Contracts, for which the business requirements will be defined separately. For further information please refer to the Tender documentation available to download from www.etenders.gov.ie, Resource ID 5030924. Full details can be found in the Tender documentation.

Pouvoir adjudicateur