Framework agreement for leasing beverage dispensers , service and the accompanying consumables (1).

Description du marché

The purpose of the procurement is to establish a framework agreement for leasing beverage dispensers that provide hot drinks and water at most of our office locations, as well as a service agreement civering operation, repairs and maintenance of the equipment. The agreement will also include the purchase of related products. The contracting authority aims to ensure that employees at the office locations have access to high-quality beverages from reliable dispensers that are easy and intuitive to operate. The dispenser solutions should contribute to a positive user experience in everyday work, offering convenient access to coffee and other hot drinks. The collaboration between the contracting authority and the supplier shall be characterized by efficiency and solution-oriented dialogue. Inquiries and orders must be handled promptly, and it should be easy for the customer to manage the agreement, including an overview of leased dispensers, costs related to product purchases and service assignments, as well as compliance with sustainability requirements. Maintenance and cleaning of the dispensers should be simple and require minimal time from the customer’s employees. It should also be easy to arrange service and repairs at all locations covered by the agreement. The procurement shall meet sustainability requirements at all levels and throughout the value chain, contributing to the contracting authority’s goals of responsible consumption and environmentally friendly solutions.

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