Procurement of a child protection system - prequalification

Description du marché

The contract shall ensure that fredrikstad, Hvaler, Skiptvedt, Marker and Aremark municipalities procure a trade system that provides full support for a fully electronic work process, delivered as a cloud based service. The last three municipalities have the option to select and utilise the offered system. The case handling shall meet all relevant requirements in the Child Protection Act and the Public Administration Act. It is a prerequisite that the system has an intuitive and flexible design that is user friendly and web-based and it fulfils the requirements for universal design for websites. The system must also be flexible enough to adapt to specific work flow and processes in the child protection service. The procurement of a new child protection professional system shall make the work processes more efficient, both through automated administrative functions and as an important tool for efficient performance management and internal control. The system shall support internal reporting and management to ensure that the Child Protection Service operates in accordance with applicable laws and guidelines. The aim of the procurement is to strengthen the child welfare service ́s ability to handle complex case handling processes with high precision and quality, while giving the users of the service easier access to information and services.

Pouvoir adjudicateur