R01773 - User surveys

Description du marché

The Norwegian Defence Estates Agency has been given an assignment under the objective 'Professional and general advice'. Verification of this result target is connected to the user ́s experience of consultancy through user and resident surveys connected to the consultant role. The next user and resident survey shall be carried out by the end of 2026. It is a prerequisite that the satisfaction surveys support The Norwegian Defence Estates Agency's business activities, as well as measuring the factors that are of importance for contributing to the business reaching its targets. The Ministry of Defence ́s need for verification of the quality and effect of the Norwegian Defence Estates Agency consultancy service is a premise for the investigations. At the same time, the surveys shall be designed in accordance with the - and actively applying the findings - in their continual improvement work. This is an ongoing contract. The contract period is 2 (two) years from the delivery date. The agreement will then be renewed automatically for 1 (one) year at a time, unless 3 (three) months notice is given by the Norwegian Defence Estates Agency before the renewal date. Tenderers can give notice on the contract with 12 (twelve) months notice before the renewal date.

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